Returns & Exchanges

At the Kolkata Knight Riders official store, we want you to wear your purple and gold with pride. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 15 days of delivery.

Return Process

• 1.
  Initiate Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Quality Check

  Ensure that all sports apparel and merchandise are unworn, unwashed, and have the original tags and holographic security stickers attached.

• 3.
  Pack and Ship

  Securely pack the items in their original packaging and use the prepaid shipping label provided via email to drop off the package at your nearest courier point.

• 4.
  Refund Processing

  Once our team inspects the returned gear, your refund will be processed to the original payment method or your exchange item will be dispatched within 7-10 business days.