Frequently Asked Questions
Everything you need to know about your KKR official merchandise and orders.
Are the jerseys sold on the store official KKR merchandise?
Yes, all products available on our store are 100% official Kolkata Knight Riders merchandise, featuring holographic tags and authentic team branding.
How long does shipping take for domestic and international orders?
Domestic orders within India typically arrive within 5-7 business days. International shipping varies by location and usually takes between 10-15 business days.
Can I customize my jersey with a specific name and number?
Absolutely! We offer customization options for our official match jerseys where you can add your own name and preferred jersey number during the checkout process.
What is your return and exchange policy?
We offer a 7-day return policy for unused items in their original packaging. Please note that customized jerseys are final sale and cannot be returned or exchanged unless there is a manufacturing defect.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is available for select pin codes within India.
How do I find the right size for my apparel?
Each product page features a detailed size guide with measurements in inches and centimeters. We recommend comparing these measurements against a well-fitting garment you already own.